We understand that sometimes flights may be canceled. However, the airline will always make sure they accommodate you within a day or two, in which case we will be more than happy to reschedule you for the same service that you initially booked (from point A to B). If you refuse to reschedule, we will charge you the full fare and no exceptions will be made.
No credit card is charged ahead of time unless you cancel within 72 hours of your pick-up time.
We serve Bradley and Boston Logan airports.
- When you are ready to get picked up, please call: 413-586-1120.
- We track all the flights arriving into Bradley airport, however every customer needs to inform us of their flight changes, a lot of times the online information that we have access to may not be updated to the minute.
- To minimize your waiting time, please call us when you find out about your flight status (delays, departure time, and arrival).
- Reservations must be cancelled 72 hrs in advance otherwise the full charge will apply, no exceptions will be made.
- Some reservations during the busy times are non-refundable as soon as you make them, we will let you know in advance if your reservation is a non-refundable one.
If you pay the driver cash or with credit card, there is no fee. However if you decide to prepay there is an administrative fee.