We understand that sometimes flights may be canceled. However, the airline will always make sure they accommodate you within a day or two, in which case we will be more than happy to reschedule you for the same service that you initially booked (from point A to B). If you refuse to reschedule, we will charge you the full fare and no exceptions will be made.
We serve Bradley and Boston Logan airports.
- When you are ready to get picked up, please call: 413-586-1120.
- We track all the flights arriving into Bradley airport, however every customer needs to inform us of their flight changes, a lot of times the online information that we have access to may not be updated to the minute.
- To minimize your waiting time, please call us when you find out about your flight status (delays, departure time, and arrival).
- Reservations must be cancelled 72 hrs in advance otherwise the full charge will apply, no exceptions will be made.
- Some reservations during the busy times are non-refundable as soon as you make them, we will let you know in advance if your reservation is a non-refundable one.
If you pay the driver cash or with credit card, there is no fee. However if you decide to prepay there is an administrative fee.